Frequently Asked Questions

What services do you offer?

We provide a wide range of plumbing services, including backflow prevention and testing, water heater installation and maintenance, drain cleaning and hydro jetting, leak detection and repair, toilet and faucet installation, and sewer line repair and maintenance.

Are you licensed and insured?

Yes, Ojai Rooter & Plumbing Inc. is fully licensed, holding a C-36 plumbing license, and insured for your peace of mind and protection.

What areas do you service?

We primarily serve the Ojai area and surrounding Tri-County region. Please contact us to confirm if we cover your specific location.

Do you offer emergency services?

Yes, we provide emergency plumbing services. If you have an urgent plumbing issue, please contact us immediately, and we will assist you as quickly as possible.

How can I schedule an appointment?

You can schedule an appointment by calling us directly or by filling out the contact form on our website. We'll get back to you promptly to confirm your appointment.

What is backflow prevention and why is it important?

Backflow prevention ensures that drinking water does not become contaminated by reverse flow. It's crucial for maintaining safe, clean drinking water in your home or business.

How long does a typical service call take?

The duration of a service call can vary based on the issue's complexity. However, we always aim to complete services efficiently while ensuring the highest quality of work.

What can I expect in terms of pricing?

Pricing depends on the specific service and the scope of the work required. We provide transparent estimates after assessing the situation to ensure there are no surprises.